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Shipping Policy

At Click Mart, we are committed to handling all orders with the utmost care. Once an order is received, we prioritize shipping it as quickly as possible. Typically, orders are shipped within 2 to 24 hours. We strive to deliver orders to our customers in the most efficient manner.

Delivery Time for Standard Shipping Option:

- Same-Day Delivery: Orders placed from Islamabad & Rawalpindi are delivered within 24 hours. In case of any unavoidable delays, customers will be notified.
- Domestic Orders: Orders from other regions in Pakistan are delivered within 2 to 5 working days.
- International Orders: These are shipped through DHL and delivered within 5 to a maximum of 15 days.

Express Delivery:

We offer Express delivery options for an additional charge. Since shipping costs are based on weight and distance, please contact our team via WhatsApp at +92 317 7709223 & 4 or email us at marketing@clickmart.com.pk for a quotation. Please note that Express delivery is not available for Cash On Delivery orders.

Shipping Cost:

- Standard Shipping: The cost is calculated based on the weight of the order, with a minimum charge of Rs.200 for all domestic orders.
- Express Delivery: The cost is charged based on actual weight and distance.

Conditions for On-Time Delivery:

While we make every effort to deliver orders promptly, some delays may occur due to factors on the customer's end. To ensure timely delivery, please:

- Provide your correct name, active cellphone number, and complete address.
- Be available to receive calls from unknown numbers, as courier numbers might not be saved in your contact list.

For further details about shipping, please contact us using the provided WhatsApp numbers and email address.
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Terms & Conditions

Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

The headings in these Conditions are for convenience only and shall not affect their interpretation.

We recommend that you print and keep a copy of these Terms and Conditions for your future reference...